Literally, hourensou is one of a vegetable names in Japanese. However, the hourensou that will be explained in this article is about an important term in Japanese business management culture. So, what is hourensou? Hourensou is a combination of 3 words’ syllables: hou, ren, and sou (報・連・相).
Hou for Houkoku 「報告」 Report. Houkoku or report means all progress within work field have to be reported towards the responsible superiors, either verbally or in written form (non-verbal). It is essential to report everything, whether it is about the work progress, or when there are some mistakes within the work field, or even for the smallest details such as when meeting the client. The key is to let your superior know about the latest and detailed report concerning current condition within work field.
Ren for Renraku 「連絡」 Inform. Renraku means all information related to working environment have to be relayed to all related personnel. For example, in a condition where you are unable or most likely going to be late to attend a meeting or event, it is important to inform all the related party concerning your condition beforehand. Without doing the renraku, it is possible that there might be a loss of communication which in turn will affect the overall performance of the system.
Sou for Soudan 「相談」 Consult. Soudan is very critical in the decision making process. While working, it is likely possible that human brain will have a declining performance in term of decision making process when faced a problem. By discussing the problem with other party, there is a good possibility that you will be able to acquire new ideas or insight from others and furthermore you will also be able to see the problem more holistically from several point of views. This also means that by doing the Soudan it will help you to avoid making bad decisions.
So, what do you think about this management culture?